Have a question? Head over to our Frequently Asked Questions (FAQs) page to find your answer.
BEFORE CONTACTING US FOR:
- ORDER, SHIPPING, DELIVERY & RETURNS:
Please note that most answers regarding Production Times, Delivery Estimates, Tracking Information, Shipping Policies, Returns, and Refunds can be found in our
Shipping, Returns & Refunds page. Before contacting us,
please check your email—including your Spam/Junk folder - for Order Confirmations, Shipping Notifications, and Tracking Information. If your order appears delayed beyond the expected timeframe, please contact us and
include your Order Number (so we can assist you faster)
- ORDER QUESTIONS: If your inquiry concerns an existing order, please include your
Order Number in your message (so we can assist you faster)
- PRODUCT QUESTIONS:
We're happy to help with sizing, materials, care instructions, product safety, and design-related inquiries. Most of these details can also be found on the respective product page
If you still need help, we'd love to hear from you. Whether you have a question, an idea, or feedback to give, feel free to get in touch and we'll do our best to help. We read every message personally and appreciate hearing from our customers.
Email us by using our email form (fields marked with an asterisk* are required).
We usually reply within 1–2 business days (during holidays or busy periods, replies may take slightly longer).
We proudly serve customers worldwide. We reply to inquiries from all countries in English.
Please note that this email form can be used for all issues related to
COLORADDICTED.COM™
and its products,
including inquiries on product safety, compliance or regulatory inquiries. This channel is monitored for GDPR & EU GPSR-related communications.
COLORADDICTED.COM
Socratous 63
GR-14561 Kifisia
Greece